Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
This means that hopefully you'll have all the tools you need to book your own amazing trips too!
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When one man, for whatever reason, has the opportunity to lead an extraordinary life, he has no right to keep it to himself.
The main service was chaotic, no doubt about it. However, the dine on demand really came into its own when I wanted to set my own schedule and here, much like at the bar, the service was sincere, friendly and professional.
I spent about an hour in the lounge and was able to eat, drink, send a couple of emails and sort through all my papers and reservations for the rest of the trip. It was much nicer than waiting at the gate but really not worth turning up early for.
If I’d paid the big bucks for SQ suites, I would certainly view this lounge as a disappointment. Within Terminal 3 alone, there is a better J lounge (the VS clubhouse).
I was lucky enough to secure seat 11A which is in the front row of business class, in a 2 row mini cabin of 8 seats in a 1-2-1 configuration, exactly like F.
Pre-suites SQ had trouble in differentiating its premium cabins, with the latest product on the 77WN the "problem" returns. Which is why you can understand their drive to eliminate F entirely on the A350.
The cabin itself is the star of the show. In this respect my expectations were truly exceeded. Photos just don't do it justice. Sure, Suites have been around since 2007 so the IFE is a little slow and there are a couple of small scratches on the surfaces. OVerall though the hard product is just spectacular.
Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about ?
The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.