Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
This means that hopefully you'll have all the tools you need to book your own amazing trips too!
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The main service was chaotic, no doubt about it. However, the dine on demand really came into its own when I wanted to set my own schedule and here, much like at the bar, the service was sincere, friendly and professional.
After an absolutely spectacular outbound flight in the First Class Apartments I was really curious to see how the business class product would pan out. Given that I would be heading straight to the office from this flight, my priorities were a little different than on the outbound. Basically I just wanted to get to sleep in comfort and enjoy some privacy and quiet. I wasn't looking for tons of attention and I was already stuffed from the food at the lounge and on the flight from MLE.
Realistically this might be a Top 10 First Class product but in order to crack the Top 3 BA would have to make some serious changes. Of course, this would probably come at a higher cost, with less opportunities to redeem miles for the experience.
BA's A380 First Class offers an experience truly worthy of the name. It is very pleasant, relaxing and comfortable. However BA falls short of being truly spectacular. Given what other airlines are doing with their flagship products these days, it seems a shame that a once great airline isn't aiming to beat the world.
The new bedding is a vast improvement as is the new tableware. The food is not much better than the old Do&Co catering on this route but then again LHR-JFK is BA's flagship service and has always received an extra level of care and attention.
If BA can roll both the Do&Co and White Company partnerships successfully, fleetwide, they will go some way to undoing all of the harm that has been done to their reputation after the last three years of cost-cutting. Add in a new seat due in 2019 and then the only issue that remains is the poor quality of the lounges.
BA don't exactly have an easy road ahead of them but for now at least, it appears that things are moving in the right direction.