Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class and have reviewed the majority world's top onboard products for this blog. If you think that premium cabin travel is out of reach, read on to learn the tricks I use to fly around the world.
I also love visiting luxury hotels and resorts. I have reviewed a wide variety running the range from Park Hyatts and Ritz Carltons bookable with hotel points, right through to some of the world's most exclusive brands like Four Seasons, Mandarin Oriental and Aman.
Finally, I am a firm believer in the fact that the purest expression of a culture is in its cuisine. I love to eat and have written at length about some of my favourite restaurants around the globe.
If you want to explore our planet in style, you've come to the right place.
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There's a lot to like about Garuda as an airline but one thing is abundantly clear. The Business Class is so good that First feels slightly disappointing in comparison.
The tableware, hot towels, food, drink and amenity kit are almost identical between the two products. The IFE is just as antiquated in both cabins and is well overdue for an upgrade. I found the service to be professional and well intentioned but somewhat lacking in warmth. The crew didn't go out of their way to make proactive suggestions or engage in conversation in the way that I've encountered on JAL, ANA, Cathay or Singapore - airlines which are natural competitors for Garuda.
I had high hopes for this lounge. Garuda are regarded as one of the best airlines in the world and are famed for their ground services. Having a PA throughout the pre-departure process is fantastic but once you get to the lounge it all starts to unravel quickly...
Given the dizzying array of luxury properties in Jakarta I was gripped by a real FOMO before this stay. I needn't have been. Although this hotel isn't the most modern in Jakarta (it isn't even the most modern of the two Ritz Carltons) it exceeded my expectations in almost every way. The concept of the room was executed fantastically. The gym was in the upper echelon of any I've ever encountered and the club lounge set a new high watermark for the quality and generosity of not only the food and drink but also the staff in its employ.
I would recommend a stay here wholeheartedly and will be sure to return.
I spent about an hour in the lounge and was able to eat, drink, send a couple of emails and sort through all my papers and reservations for the rest of the trip. It was much nicer than waiting at the gate but really not worth turning up early for.
If I’d paid the big bucks for SQ suites, I would certainly view this lounge as a disappointment. Within Terminal 3 alone, there is a better J lounge (the VS clubhouse).
I was lucky enough to secure seat 11A which is in the front row of business class, in a 2 row mini cabin of 8 seats in a 1-2-1 configuration, exactly like F.
Pre-suites SQ had trouble in differentiating its premium cabins, with the latest product on the 77WN the "problem" returns. Which is why you can understand their drive to eliminate F entirely on the A350.
The cabin itself is the star of the show. In this respect my expectations were truly exceeded. Photos just don't do it justice. Sure, Suites have been around since 2007 so the IFE is a little slow and there are a couple of small scratches on the surfaces. OVerall though the hard product is just spectacular.
Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about ?
The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.